DISPATCH AND DELIVERY
Every delivery, with its note, signature and observations
VS.delivery supports drivers when delivering glass. They can view delivery notes on a mobile device, collect the customer’s signature, report incidents and track racks left on loan. The office receives the proof of delivery and the information needed to support the customer and follow up on deliveries.
- Dispatch managers
- Finished goods warehouse
- Drivers and delivery teams
Benefits for your company
Documents at hand
The driver views the delivery note on their device during the delivery.
Incidents communicated
Receipt observations reach the office so the team can support the customer.
Proof and racks identified
The signature documents receipt and loaned racks retain their reference.
What VS.delivery offers
Delivery notes on mobile devices
View the delivery document on the driver’s device and check the goods with the customer.
Signature and PDF proof
Collect the receipt signature and send the associated document to the customer and administration according to the configured settings.
Delivery incidents
Report transport or receipt observations to coordinate follow-up from the office and factory.
Racks on loan
Identify racks left at the customer’s premises, record their receipt and check balances and history.
Deliver the glass and record a rack left on loan
Example workflow: a driver delivers an order and leaves a rack at the customer’s premises. They need to document receipt and retain a record of the rack to be collected later.
Check the delivery note
The driver opens the delivery document on their device and checks the goods received with the customer. Observations can be added to describe any incident.
Collect the signature
The customer signs for receipt on the device. The PDF proof combines the document, signature and delivery details for sending to the customer and administration according to the configured settings.
Record the rack
The rack left on loan is identified and recorded against the customer’s account. The office can check balances and history to arrange collection later.
How it connects to the suite
- Dimpro CWUses commercial delivery notes to document receipt and support administrative follow-up.
- DriversMakes the document, observations and rack records available to the person making the delivery.
- AdministrationReceives proof of delivery and checks loaned racks and incidents requiring attention.
See it in the demo
Before choosing VS.delivery.
Can the customer sign on the driver’s device?
Yes. The customer signs the delivery note on the mobile device and the associated proof is generated. Receipt observations remain linked to the delivery so the office can follow them up. Recipients and document delivery settings are established during configuration.
How do you track a rack left with a customer?
The rack loan tool lets the driver identify the rack, add a photograph and collect a signature on the receipt. Administration can check each customer’s balance and history to see which racks have been loaned and arrange their return.
Does it already include the new dispatch planner shown in the demo?
The dispatch chapter also presents a vision of planned development: vehicle and loading-bay scheduling, load comparisons and QR-guided loading. These functions are not presented as part of the mobile delivery features currently available.